Visitor Services

Frequently Asked Questions

Answers to Frequently Asked Questions

Internet Service

Free Wi-Fi Internet access is provided by JCMH.

Wi-Fi coverage reaches both the North Campus located on Tamarack Road and the North and South towers of the main JCMH building, including all patient rooms and waiting areas.

To access the JCMH Wi-Fi Internet, activate the wireless connection on your device. Your wireless signal should then auto-detect the JCMHPublic network.

If you are on our Wi-Fi with no activity for one hour, you will be automatically disconnected from the internet. Continuous access for 24 hours will also result in being automatically disconnected. Simply reconnect to regain access.  Data transfer speeds may be slow. We offer 1 megabyte for download and 512K for uploads.

JCMH is unable to provide technical assistance, and there is no guarantee that you will be able to make a wireless connection. While we are unable to provide technical assistance for your device, if you are experiencing connectivity problems we can verify whether our Wi-Fi connection is working.  Contact the Information Technology Help Desk for verification, extension 5550.

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Guest Meal Trays

The JCMH Food & Nutrition Department offers a Food Preference Menu with comfort foods like homemade Chicken Noodle Soup, Chicken Fried Steak, and Roast Beef.

Any guest can order a meal tray from a nurse or other staff member for $5.00 to be delivered at meal times.  One parent meal tray per mealtime is offered free of charge to one parent of a patient 12 years old and younger.

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Snack Bar (580) 379-5763

The JCMH Snack Bar and Gift Shop are conveniently located in the front lobby of the hospital. Both are staffed by dedicated JCMH Auxiliary Volunteers.

The Snack Bar offers a full menu of breakfast items, sandwiches, hamburgers, hotdogs, burritos, soups, chili and nachos, plus fountain and chilled soft drinks, iced tea and coffee, chips, candy and a whole list of snacks.
The Snack Bar is open 8 am – 4 pm Monday through Friday.

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Gift Shop (580) 379-5762

The Gift Shop carries special occasion gifts, greeting cards, a baby gift section and unique household items plus jewelry, fragrances and collegiate memorabilia with name brands such as Ray Ban and Yellow Box.

Monies generated from the Snack Bar and Gift Shop are returned to the hospital in special projects and medical equipment.

The Gift Shop is open 9 am – 4 pm Monday through Friday.

If you are interested in becoming a JCMH Auxiliary Volunteer, contact our Volunteer Coordinator, Melissa Hubert at 580-379-5516.

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“Volunteers do not necessarily have the time, they just have the heart.”