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Clinic Receptionist - General Surgery Associates

Department:
General Surgery Associates
Schedule:
FT
Shift:
Day
Hours:
Contact Information:
Contact: Kelli Rosalez
Telephone: 580-379-5881
Fax: 580-379-5889
Email: [email protected]
Address: 1200 East Pecan, Altus, OK 73521
Job Details:

Job Summary: Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of clinic patients.

Demonstrates Competency in the Following Areas:

  • Greets each patient entering the clinic in a friendly manner.
  • Obtains accurate and complete data from each patient admitted.
  • Accurate submission of the patient information to the System, Physician Practice Management.
  • Knowledge concerning patient insurances and the ability to input with accuracy.
  • Properly requests and enters patient information on the Medicare Questionnaire included in the Outpatient Registration.
  • Obtains patient's signatures on appropriate forms.
  • Verifies Workman's' Compensation with the patient's employer at the time of registration.
  • Answers phone courteously and makes every attempt to satisfy caller's request.
  • Performs duties as assigned by the Office Supervisor.
  • Properly protects and preserves patient confidentiality.
  • Makes charts for new patients.
  • Answers telephone, filters calls, takes messages and distribute them.
  • Schedules appointments.
  • Enter new patients in computer getting all insurance, addresses and medical history.
  • Maintain patient no shows.
  • File lab reports in patient's charts.
  • Prepares charts with superbill.
  • Pull charts each day for patients coming in.
  • Run inquiries on patients for lab/x-ray technician.
  • Receive and distribute home health forms for the Doctors to sign.
  • Take payments and charge slips when the Office Supervisor is gone.
  • Make appointments for X-rays and other Doctors.

Professional Requirements:

  • Punctuality
  • Attendance
  • Works well with fellow workers.
  • Works well with Supervisors.
  • Attends annual mandatory hospital in-service programs.

Education/Regulatory Requirements & Experience:

  • High School Diploma or GED required.
  • Typing speed of 30-40 wpm required.
  • Must be able to pass the "Clerical Ability Test" with 80% or better as given by the Human Resources Department.
  • One to two years' previous experience in the commercial health care environment required.
  • Clinic experience preferred.
  • Previous work history that demonstrates steady attendance and punctuality is required.