PATIENT SATISFACTION

Jackson County Memorial Hospital knows your comfort and recovery are the most important elements of your hospitalization. We want to relieve any concerns a patient or family member may have while receiving the very good care we deliver.

Being involved in your care and treatment, by asking questions and communicating necessary information, is the best way to stay informed of your progress. At Jackson County Memorial Hospital, we encourage patients and family members to Speak Up and ask questions.

Along with delivering very good care, JCMH has a strict confidentiality policy regarding patient records, patient rights and protected health information. Ask your nurse or any staff member if you have questions about your personal information.

After you have been discharged, you will receive a patient satisfaction survey at your home address. This survey is very important to us and is used to improve the care you receive at JCMH. Please fill out the survey and return it in the pre-paid envelope. Include comments about your stay and let us know how we are doing. We value our patients’ opinions!